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Person-Centred Reviews (PCRs)

What are PCRs?

A Person-Centred Review (PCR) is a tool which aims to involve your child in the decision-making process that affects his/her life. The PCR allows everyone to feel empowered to make a significant contribution to these decisions. A PCR results in a collaborative and co-produced action plan which optimise outcomes for the child or young person (CYP).

What can PCRs achieve for my child?

PCRs are dynamic and non-traditional meetings which generate a relevant, realistic and targeted action plan for your child. In Norfolk, PCRs are typically used with children who have an existing or emerging special educational need (SEN). The PCR focuses on your child in order to meet their specific needs which may span social, emotional and behavioural needs, learning, communication and physical and/or sensory needs. The approach can also be used for systemic purposes as well as preparation for Ofsted inspections and school improvement agendas.

What would my child’s PCRs involve?

PCRs take place in one meeting that usually lasts up to 1.5 hours. Everyone who is involved with supporting your child is invited to attend. At the meeting everyone is invited to write their answers to specific questions hung around the room on large sheets of paper using a different coloured pen. This empowers everyone who attends to share their views openly in a supportive and safe environment. These views are used to create a ‘Live Action Plan’. A child-friendly film covering the process of a simple PCR meeting can be accessed here:

How were PCRs developed?

PCR’s have been used for many years typically with adults. In 2015, Norfolk County Council’s Educational Psychology and Specialist Support led a project on a major study which investigated how PCRs could be used with CYP. This is the first major study of its kind with children ever to be undertaken. Extensive preparation activities with visuals to aid understanding allows the CYP to feel more involved in the process and contribute to the plan which will benefit them.

What evidence is there supporting the benefit of using PCRs?

The research led by Dr Nick Hammond and Nikki Palmer at the Norfolk Educational Psychology Support Service used 60 research partners to investigate the effectiveness of PCRs. The results indicated that PCRs are overwhelming experienced positively by all those who participate. The nature of the process and resulting action plan allows children’s needs to be met efficiently and effectively. This research has led to new resources being developed and used across Norfolk as well as a book publication commissioned by the UCL Institute of Education/Trentham Books which will distribute the findings worldwide. This means the PCRs delivered by our team are recognised as being at the forefront of international research and practice.

What preparation is needed for my child’s PCR?

Referrals are selected on a case by case basis to assess the need for a PCR. If this criteria is met, and the child’s parent agrees, the PCR will run by an experienced and trained facilitator. There will be resources which will be sent to you and your CYP for you all to prepare for the PCR.

What will happen after my child’s PCR?

The facilitator will take photos of the completed sheets to produce a child-friendly report of the review. Each attendee will also be sent a copy of this report. The agreed action would then be completed by you and those important in your child’s life.text